Frequently Asked Questions

1.Do I need an account to place an order?

Not necessarily, registering an account can help you quickly find your own orders, and there will be records kept during payment, so there is no need to fill them out repeatedly.

You can make a successful payment without logging into your account, but your page will not retain your records and you need to fill them out again

2.What payment methods do you accept?

The first payment method is recommended to use MasterCard on the website for payment

We also accept PayPal payment and need to contact customer service to use it. Unable to make direct payment on the website

Bank Card Transfer/Virtual Currency (USDT)/World Remittance

3.How long will it take to receive my order?

After placing an order, determine the pickup time based on the game and kingdom number.

Most KOA products can be picked up within 10 to 40 minutes, while other games and special products are mainly based on customer service responses at that time.